Delivery Service

Welcome to Masterpieces store, where we offer a unique delivery experience for your orders, with utmost attention to detail and prompt delivery.

Discover our unparalleled quality of service and enjoy a pleasant and comfortable shopping experience, starting with your order and ending with a smile.

Delivery Service:

• Delivery is calculated based on the price shown on the website, depending on your city. Delivery is available throughout the week, depending on the delivery period selected in your order details. The delivery time may be affected by weather conditions.
• We are committed to delivering your order within the specified delivery period.
• Masterpieces has a team of the best shipping and delivery staff, using vehicles equipped to suit our products. We do our best to ensure your order reaches you in the best condition.
• Masterpieces team is not obligated to deliver the order within the specified timeframe if the recipient is late in providing their location.

Note:

• These terms do not apply to circumstances beyond our control that cause delivery delays, such as (some establishments that are not permitted to enter, incorrect recipient information, weather factors, seasonal conditions, or traffic congestion).
• The sender should provide the correct address and phone number of the recipient. Masterpieces team will not be responsible for any compensation if the recipient's address or information is incomplete, incorrect, or does not answer the phone.
• If the order status is "Delivering" and the driver has already left to deliver the order based on the location provided by the recipient, and then the recipient changes the location or requests a postponement of delivery to a later date, the buyer will be required to pay the shipping cost again.

Order Acceptance Hours:

• Orders are accepted 24 hours a day.
• Orders are delivered within the timeframe specified at the time of order selection and in accordance with Masterpieces store policy.